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Frequently asked questions

Click here to see how to put the stickers on the container.

Click here to order new stickers easily. You will receive the new stickers within a week.

If you have moved, have a new phone number or other changes, please let us know Modification form..

You can very easily confirm when we will be coming.

Go to www.cleanprofs.nl/mijn-wasweken

Simply put your waste container outside according to your garbage collection services' schedule. We wash your container the day after the garbage collection service has emptied it. Because we operate a different route than your garbage collection service, we request that you leave your container outside until 7:00 PM. tot 19:00 uur buiten te laten staan.

You can have as many containers cleaned as you want. You can contact our customer service so that they can make you a combi offer via the contact form on this page.

This can have several causes
- You have not offered your bin in the usual place.
- The bin has not been emptied by the waste collection service.
- Due to frost, we were not allowed to drive.

In these three cases, we cannot clean the container. We will be happy to come and see you again next month. Has the bin not been cleaned for some other reason? Then please contact our customer service. We will be happy to help you find a solution.

Go to all questions

Click here to see how to put the stickers on the container.

Click here to order new stickers easily. You will receive the new stickers within a week.

If you have moved, have a new phone number or other changes, please let us know Modification form..

You can very easily confirm when we will be coming.

Go to www.cleanprofs.nl/mijn-wasweken

Simply put your waste container outside according to your garbage collection services' schedule. We wash your container the day after the garbage collection service has emptied it. Because we operate a different route than your garbage collection service, we request that you leave your container outside until 7:00 PM. tot 19:00 uur buiten te laten staan.

You can have as many containers cleaned as you want. You can contact our customer service so that they can make you a combi offer via the contact form on this page.

This can have several causes
- You have not offered your bin in the usual place.
- The bin has not been emptied by the waste collection service.
- Due to frost, we were not allowed to drive.

 

In these three cases, we cannot clean the container. We will be happy to come and see you again next month. Has the bin not been cleaned for some other reason? Then please contact our customer service. We will be happy to help you find a solution.

Didn't find your answer?

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Start chat with an employee  by clicking on the "Chat with us" button on the bottom right (weekdays between 9 a.m. and 5 p.m.)

Please contact us: Call 088-0666189  (weekdays between 9.00 a.m. and 5.00 p.m.)

Icon5-768x720

Start chat with an employee  by clicking on the "Chat with us" button on the bottom right (weekdays between 9 a.m. and 5 p.m.)

Please contact us: Call 088-0666189  (weekdays between 9.00 a.m. and 5.00 p.m.)

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